Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Jon Buckland
Excellent customer service, been a year and the bike is as good today as when I brought it. Would highly recommend buying here.
Lucy Imeraj
Very happy with purchase and outstanding customer service. Highly recommended.
Martin Kane
Being vertically challenged,at 5' 2" and short inside leg.thought i would never be able to ride a supersports bike.but found that the suzuki gsxr had the lowest seat height.so had my heart set on a gsxr 750 , sat on a few on my journey for my dream bike. but never felt quite comfortable,or confident,but never give up the dream.
Eventually see the perfect bike at Ryder Automotive (suzuki gsxr 750).
Money in hand and a willing to acquire my dream bike.
First contact was Kelly the most friendly & helpful person you will probably encounter on the phone.And then Joe , who let me get a feel for the gsxr 750.
But noticing my slight lack of confidence,gave me an honest opinion that the bike was slightly to large for me. And wanting for me to go away with my dream and not a wrong decision. Helpfully suggested the 600 gsxr , which made my dream come true.
So if you want a great personal service go to Ryder Automotive.
A very big thanks Kelly & joe
Colin Norris
I would just like to say I bought a gsxr of Ryder automotive found a oil leak on the bike which was only slightly leaking and they come and picked the bike up fixed the leak and also replaced the front tyre as it was worn so would like to thank them for this and I reckoned anyone to buy off these people can't fault them cheers
Joe Cramer
Bought a ZX6R, while also part exchange my r125... the whole process was handled efficiently and quickly!

Thanks again for the painless service and great advice
John Allen
Brilliant service, lovely people and go out there way to help cant ask for anymore ......oh and a beautiful bike
James Boyce
The whole team were great from start to finish, chuffed to bits with the bike and grateful for the support, thank you
Chris Turner
Brought a fantastic bike here. Great service. Great people. Would definitely recommend! A+
Christopher Payne
I got nothing but love for these guys. The most friendly, sincere bike loving dealership I have ever encountered.
Simon Oxley
What can I say apart from the fact that Joe and Kelly were thoroughly professional and lovely people as well. Test rode the bike one weekend and then picked it up the next. Love the bike guys and after leaving you went for a ride and got home at 8pm. Would recommend Ryder Automotive to anyone looking for a bike. 5* Service.
Ian Hills
Thanks for the great service guys!! Made buying my new bike quick and easy. Just had a great ride back.
Joanne Reeve
My partner last week ordered his bike from ryder automotive and was very helpful, they gave my partner advice on getting added extras on his bike. So he had a sp engineering exhaust fitted plus tracker and other extras.
we would like to say a big thank you to his wife kelly, for keeping our little girl entertained.
So today Neil took delivery of his bike, which was delivered by Joe's son.
Who is a credit to joe as he is a very polite young man. Who came across very professional.
What a fantastic professional family run business who go the extra mile, the meet your requirements.
I would highly recommend ryder automotive if your after your next bike .
Lisa Sharp
Picked up my MT09 today from Joe and his good lady. Just want to say thank you guys. I will definitely recommend you. From start to finish excellent service. I will be back.
Sandy
Just wanted to say absolute pleasure to meet you today. Thanks for making the deal very smooth and as you said it was quick! I will definitely contact you soon to source a bike for me.
Victor Gliddon
What a great experience it was with Joe, everything was stress free and professional, The work that was agreed to be done was completed without any fuss, I would recommend Ryder Automotive to anyone wanting to buy another motorcycle, Thank You the bike is fantastic,
John Clements
Hi Kelly,
I thought it would be good to let you know how pleased I am with the bike. It was a very pleasant experience buying the ZZR. I do miss the GTR but I am so happy with the ZZR. It is a supper bike and this one is so like new. You looked after me and I feel that you dealt with me in such a pleasant way, the word professional comes to mind. Both you, your son and other half were so good. Remind your husband how lucky he is to have such a lovely woman as his wife.
Thank you.
Kieran Law
Joe and Kelly Ryder were awesome the transition from 125cc to 600cc was easy and well organised.
Thanks guys for making me a very happy rider!!
Michael Fryer
Great service, Joe was extremely helpful and I would not hesitate in recommending them!
Allen McNeill
Joe and his team at Ryder Automotive are absolutely fantastic, first class service from start to Finish. I will definitely go back when I\'m ready for a change of bike, brilliant work thanks Joe, Great Service
AJ Miller
Bought a gsr750 from here a week ago... the staff are family run and the service is great! They dont push their sales on to you and are really helpful! Would highly recommend!
Mark Barnes
I recently, whilst searching for my next bike, came across Joe and Ryder Automotive. Never did i encounter such an establishment that was so helpful and communicative throughout the whole process - even to the point of a follow up telephone call and email to make sure i was happy with my purchase. Obvs i didnt take the call as i was out and about enjoying my new toy :-) The whole process was completed in less than a week from my first show of interest to the punctual delivery 300 miles away. I was happy with what i thought i was buying but when it arrived it far exheeded expectations. Delivery arrived in a smart professional van with the friendliest driver!!! Nothing more to say... Bravo!!
Gregory Hermitte
Never got a chance to comment : thanks a lot to both of you for your flexibility and great customer service. the journey back to irleand was an adventure but i made it...and i love my street triple !!!
Nick J
Joe and his family are some of the nicest people I've met, they are straight down the middle and are upfront about everything. Very knowledgeable about bikes and really helped me out with trading my old bike in and put together a very competitive deal when other dealers in the area were not as interested in making the Sale, Joe came through immediately and was even working on the deal with me at 8pm at night. They really do go the extra mile here and their premises are immaculate and clean just like their bikes. I would recommend these over any other dealers in the area as they are polite, friendly and most of all helpful. I would definitely recommend them and I will be coming back to them again to add to my collection!
Michael Johnson
I've just had my new bike delivered from Ryder automotive and I couldn't be happier with it, a specially as I'd only seen it in picture.. Joe was very helpful throughout and can't thank him enough.. 100% recommend Ryder automotive to anyone. Thanks again Joe.
Mike Towner
Hi Joe, I hope you are all well. I just wanted to say a big thank you for your excellent customer service and providing me with a fantastic buyer experience. We all live in a world where it is far easier to complain and don't always give credit where it is really deserved so I just wanted to say thanks to you all.
It goes without saying that I will recommend you to as many people as I can. If you ever need a recommendation then give out my number.
I wish you all the best in your new building and new start.
Brett Holmes
So Joe came all the way to Skegness to test ride my pride and joy. Although i was nervous he did everything he could to chill me out including trusting me with his van keys. This was by far the most seamless transaction ive ever encountered. Thank you so much Joe and Ryder Automotive. I will certainly be visiting when i need another bike. Thanks
Antony Crosby
These guys are really helpful and got me through the process of getting my bike without any hassle. I would recommend Ryder Automotive to anyone.
Joey Patrick
I went to Ryder Automotive with specific requirements for what I wanted for my new bike. Joe was fantastic, he talked me through the whole process and was exceptionally helpful answering all questions. Wide range of bikes there with a lot to sit on to see which suited me and when it came to talking about my new bike they were so flexible in the 'perks' I could get included in the price on top of free delivery. I'm absolutely thrilled with my new bike, it was exactly what I was looking for and it's my new pride and joy! Bike was delivered today in the timescale that suited me in immaculate condition having clearly been valeted, faultless service, Thank you Ryder! One last thing... it as fantastic to talk to and deal with a dealer who was clearly passionate about bikes and a huge enthusiast and wasn't simply looking for a quick sale!
Paul B
Easy company to deal with. Friendly polite service by all staff. Very pleased with the motorcycle I purchased. Everything completed as stated and on time. I would most definetly recommend this company/team.
Leslie M
It was great lots very clean bikes very nice people really friendly help with everything from the first phone to visiting there and delivering my new bike to nothing was to much for them would highly recommended Ryder automotive too anyone.
Trevor C
Excellent dealer. No pressure sales. Friendly knowledgeable advice and excellent value for money. Thoroughly recommended
Craig M
Highly recommend, the class of vehicles here are above standard. The customer service is first class.
Trevor Coote
Just bought my new Guzzi from here. Great service and value. Extremely professional. Nothing is too much trouble, great test ride and didn't feel under any pressure. Joe and the team are lovely people. Thoroughly recommended
Ty Bland
Go and see these guys. Great selection of quality motorcycles. Very professional and friendly service. Good luck with the new showroom.
Rory Patterson
Ryder automotive provided a brilliant service and were very trustworthy. They took my bike in on a sale agreement, Kept me in the loop the whole time and not once did I feel like I wasn't doing the right thing. I would definitely recommend Ryder automotive to any one buying or selling a bike, professional, Hassle free and fast selling friendly people thank you
Arran Mordecai
Ryder Automotive provided a very stress free service, bike was prepared and delivered without fuss, Joe collected my bike as part exchange, paperwork completed job done. Very pleased with my bike. Excellent service, highly recommended
Jean Du Plessis
I bought a FZ8 from these guys. The bike is fantastic. The thing that really impressed me was the way the sale was handled. No pressure. They took all the time needed to explain everthing. Nothing rushed. Very friendly.
I can highly recommend Ryder Automotive to everyone. Thanks again guys !
Simon Thompson
Just bought a Ducati 848 from these nice people... very helpful on the phone leading up to my visit...They couldn't be more friendly and genuinely cared for my interests. Thanks Joe & Kelly.
Riley Mai Strevens
Bought my first bike and they where very helpful and very friendly would absolutely recommend and buy from again
Giuseppe Leugio
Joe is the best person ever meet in my life ! I'm from Italy , and in my life never meet with one dealer like him ! I'll buy other bike from him ... great job ! Seriously
Dean H
Very easy to deal with, brought my bike and it was delivered within the week. Very helpful when it arrived showing me everything on the bike. Will definitely use again when I renew my bike A****
Slawomir C
This is the best place to buy great motorcycle. I bought Yamaha Fazer 8. It looks like new and it drives like a dream. Professionalism on high level. Thanks Joe
Asti-Marie Rolph
Today I got my bike delivered to me they were a very nice helped explain about the bike and what to look out for
After buying the bike i got it delivered within days and he dropped it off at my house and took care of the old bike
very nice people there, would definitely recommend!!
Sergiu Dumitriu
I just receive my bike today (the most beautiful day in my life�) and I never seen such a professional work done � ! I need to thank them for patience, sincerity and great work� Make a business whit them, you will not be sorry���!!
Steve Milligan
Absolutely exceptional service and amiable people
Tim Lakin
A fantastic service fabulous bike. Thank you Joe.
Dean Hill
Ryders automotive A***** very friendly helpful. My bike was delivered within the week and Joe took his time to show me around the bike. As for the bike beautiful condition I highly recommend using these guys.
William P
Very helpful and will definitely go back when I get the itch for something new!
Richie Knight
As a first time buyer its very daunting knowing what your looking at. but Joe was a very nice helped explain about the bikes and what to look out for.
After buying a bike i got it delivered within 2 days and he dropped it off at my work for me.
very nice people there, would defiantly look there for another one
Stephen L
To me it wasn't just saling the motorcycle to building good friendship having good chat about all sort & getting to know all about Joe & Kelly two great people &I seeing the sort of bike they sale is well worth spreading the work Excellent all round
Dan Norris
We just brought a used Van from ryder automotive. Van was in mint condition can't thank Joe and his team enough for keeping us up to date all the way thow. Highly recommended
Kev Blaney
Great service from Ryder Automotive. I first seen the bike online and wanted to view it Joe was kind enough to open up on a Sunday so i could come and view it. Very relaxed atmosphere, talked to me about the bike without trying to pressure me into anything. I would highly recommend Ryder Automotive to all my friends and i will 100% be back to them when its time for a new bike.
Richard Bullimore
Ryder Automotive have now supplied me with a cbr125 for my son a cf125 for my daughter and now a fantastic vl1500 for myself. These guys are professional and very friendly Joe's subject matter knowledge is second to none he will spend as much time as you need to discuss every step whilst his son is busy cleaning the chosen bike to a show room condition. Top people
Calvyn Sills
I purchased my first bike from Ryder automotive. And I'm over the moon with my purchase. They are friendly and honest and I highly recommend then to anybody
Tony Luccini
Bought a 2009 R1 with 326 miles on the clock from Joe and Kelly. Effectively a brand new bike for a very reasonable and affordable price. I would recommend a visit to Ryder Automotive when considering your next new bike.
Tim Peach
Anyone thinking about purchasing a bike should definitely give Ryder Automotive a visit. Customer service that is second to none, brilliant help and advice and a fantastic range of very well presented bikes. Joe and Kelly were really friendly, not pushy and made me feel at ease. Very happy with my bike and will definitely recommend anyone to approach them.
Midgie Man
Bought my ER6F about a week ago, it's perfect, bike was been clean and service was amazing, definitely recommend!
Antonio Val
So I rode to Joe's shop one day proudly on my CBF600 to test a GSXR-750. We went out for 20-30 minutes - the route had a bit of everything, bends, dual carriageway and traffic. Joe was very thorough throughout and the GSXR was well looked after. He even threw in a 12 month warrantee to sweeten the deal. And to top it up he stored my CBF for a couple of days cause I couldn't just not take the GSXR straight home with me. When I returned to pick up my bike, Joe's wife gave me a lift from the station made me a cuppa and showed me to my bike which incidentally looked as good as new cause Joe Ryder junior had scrubbed it down pretty viciously. It's so nice to see a family business being run with such tremendous level of service. Thank you Ryders! 5 Stars.
Colin Broady
the people at Ryder Automotive were brilliant Nothing was to much trouble. they were very ken to make buying the bike a real pleasure. Would Highly Recomend
Lindsey Bullimore
Both my brother and I have purchased a bike from Joe and Kelly and we both walked away really pleased!
I arrived late when joe's son had already put the bikes away but they didn't hesitate in getting them back out for me to look at which I thought was really nice of them. They were all very friendly and joe was extremely helpful, he went above and beyond to get me the best deal and the best bike for my needs. I was completely blown away by the service and recommend them to everyone!
Sarah Cooper
Great knowledgeable friendly service..... Without the dreaded hard sell!! Would highly recommend these guys!!
Alex Gherghescu
Great service.they made it so easy for me to get my new bike financed.wonderful bike from wonderful people.thanks RYDER AUTOMOTIVE.
Paul Holloway
Awesome and quality assistance. Couldn't recommend more. Very happy with my bike, cheers guys!!!
James Taylor
Got my first cruise from Joe last week and i love. Really good honest guy. Will definitely be calling him when I start looking for my next bike!
Arran Whitton
Five star
Alexander Krysta
Awesome service in every way. Really helpful and happy to help. Cannot recommend enough!
Andy Savill
Went to Ryder Automotive to look at a lovely VFR800 v-tec, after a long test-ride I was unsure whether the VFR was infact the ideal bike for me, Joe took the time to educate me on the virtues of other touring bikes id never considered, I feel he's very conscientious and honest and looks after his customers - nothing was too much trouble for him. I look forward to doing business with Ryder Automotive in the future and would recommend them to any fellow biker.
Bob Lomas
Excellent service provided by Joe - picked up my bike, got it into a saleable condition and then did all the leg work so it sold very quickly and I got what I wanted and the bike found a new home! I would thoroughly recommend Ryder automotive to anyone and will be in touch when I want a new bike! Thanks again !
Aaron Gasson
Great service, the home delivery was really handy.
Trev Lawrence
Joe Ryder has handled the purchase and sale of my bike superbly
Many
Natasha Pachent
Joe Ryder would like to thank you for handling the purchase and sale of my boyfriends motor cycle
Superb guy would definitely recommend
Cawley Fish
Amazing service. Highly recommended. Happy with my bike
Arron Evans
Fantastic Service. Went above and beyond to ensure we sold our car and then bought another as smoothly as possible. Great Service
Colin Jackson
Great service delivered on time to the minute. Talked me through bike kept me up to date on delivery and extremely friendly service. Well done joe.
Gav Clarke
Great customer service, very honest, and brings bike to your house free of charge, providing you live in Kent. Want a bike, this is the place to get it from.
Ian Carey
NIce and friendly people to do bussiness with